Free shipping
100 days to try
The lowest prices
More than 5.000.000 products
Customer Service
About us
Characteristics of Grandado: high quality, low prices and excellent service
Lowest prices
One-year guarantee on all products
Track and Trace
Secure payment
A lifetime 5% discount on every subsequent order
Free returns
100 days return policy
Money-back guarantee
Personal service through e-mail and by phone
Advice and maintenance
If this is necessary for the proper handling of your order, we can also provide your personal data to third parties.
Usually low-priced products are considered to be of lesser quality than their more expensive alternatives. However, Grandado turns this around. On this page you will read how and why we are able to offer high-quality products at low prices with excellent service.
High quality
By maintaining high-quality requirements, we guarantee a wide range of products of excellent quality. It is safe to assume that all Grandado’s products meet consumers’ criteria. All our products are thoroughly tested in China. As a result, we guarantee that our customers receive only high-quality products.
Low prices
Did you know that big companies spend a lot of money on expensive marketing and advertising campaigns? We don’t. We prefer investing in our customers. As a result, we are able to offer very low-priced products to them.
Service
About us
Grandado is a Chinese company, however in many ways we operate different from what you might be used to from a Chinese company. Besides offering a local look and feel in our website we regard providing the best service as our main focus. We believe that the only way to offer great service is to be present locally. Therefore we decided to work together with a reliable English partner where we provide great customer service and part of the onpage marketing. In the meantime in China we do our very best to offer great products for an even greater price. In this way you as our customer receive the very best from two worlds!
Experience
The Grandado team has a lot of professional experience when it comes to hosting webshops. From these past experiences we derived the foundations for Grandado. Customers can rely on us: we know what products you’re looking for, we know how you’d like to receive them and we know when you want them to be available. All the connections we have made over the past years have shaped us into the organization we are now: an organization that we are proud of. You can expect us to shop at Grandado ourselves. We have strict requirements for our webshops and products, so we are able to offer you the best products. We only offer a product at Grandado when we are very certain it creates a satisfying customer experience.
Our mission
Grandado’s mission is to offer you the best products at the lowest possible prices. Our wide and varied range of products allows enough choice to satisfy any consumer. By offering such a wide range of products, we are trying to reach a target audience as large as possible. Grandado will always attempt to represent excellent and customized service. Good customer relations are very important to us. Therefore, if you have any questions, comments or suggestions, we would be pleased to receive them.
Free shipping
100 days to try
The lowest prices
Mediapress LTD, BRC No. 65413206. RM 1308-D, 13/F, Wing. Tuck Commercial Centre, 177-183. Wing Lok Street, Hong Kong SAR.
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